Privacy Policy

1. Purpose and scope of information collection

Vien Son Company only collects necessary contact information to perform transactions between the website and customers without taking any other information. Customer information will only be saved when customers leave information on the web through the contact section or leave an email to receive promotional information.

Vien Son Company collects and uses customers’ personal information for appropriate purposes and in full compliance with the law. Vien Son Company commits not to share or use personal information of customers with any other third party for profit purposes.

Customer information will only be used internally within Vien Son Company. When necessary, we can use this information to contact customers directly in the form of: mailing, order, thank you letter.

Customers can receive periodic mail providing information about new products, services, information about promotions. When customers register on the website https://gardenmountain.com.vn/, the information we collect includes: • Name • Email • Phone number • Other information (if any).

2. Scope of information use

The above information is only used for the following purposes:

• Delivery for orders placed on website https://gardenmountain.com.vn/
  
• Delivery notifications and customer support
• Provide product information
• Process orders and provide our services according to customer requirements
• Share for courier service for delivery

In addition, we will use customer information in checking data to improve the features of the website https://gardenmountain.com.vn/ in order to give customers the best experience when visiting. our website.

Customer order details will be kept confidential and provided only to the order owner. We have the right not to provide information if the customer does not provide accurate confirmation as requested from Vien Son Company.

3. Information storage time

Customer information will be kept strictly for the period specified by law or used only for the purpose for which it was collected.

Address of the unit that collects and manages personal information:

• An Tinh – Lien Hiep commune – Duc Trong district – Lam Dong province.
• 02633664229
• https://gardenmountain.com.vn/
• info@gardenmountain.com.vn

4. Commitment to protect customer’s personal information

Vien Son Company always ensures that all personal information of customers will be kept safe. Except for the cases about the use of personal information as stated in this policy, we are committed to not disclosing customer personal information for commercial purposes. We may disclose or provide customers’ personal information in the following cases when it is absolutely necessary:

• When required by law enforcement.
  
• In case it helps us to protect our legitimate interests before the law.
• The situation is urgent and necessary to ensure the personal safety of other members.

5. Change privacy policy

Vien Son Company reserves the right to change and modify this privacy policy at any time. We will update the changes on the website https://gardenmountain.com.vn/

If customers have complaints or contributions about the policies of Vien Son Company, please contact us via the following form:

Free Hotline: 02633664229